This Privacy Policy describes the practices by which yolowaybike.com (hereinafter referred to as the "Site" or "we") collects, uses and discloses your personal information during your visit to or purchase from the Site.

Collection of personal data:

When you visit the Site, we collect certain information about your device, your interaction with the Site, and details necessary to process your purchases. Additional information may be collected if you contact us for customer support. For the purposes of this Privacy Policy, the term "Personal Data" means any data that uniquely identifies an individual, including the information listed below. Read the list below for details of the Personal Data we collect and the reasons why we collect it.

Device information:

• Examples of personal data collected : web browser version, IP address, time zone, cookie information, websites or products viewed, search terms, and interaction with the website.
• Purpose of collection : To accurately load the website for users and to perform analytics on website usage in order to optimize our services.
• Source of collection : Collected automatically through cookies, log files, web beacons, tags or pixels when you access our website.
• Disclosure for business purposes : Shared with our processor Shopify.

Ordering information:

• Examples of personal information collected : name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of collection : To fulfill our contractual obligations, process payment information, arrange shipments, provide invoices and order confirmations, communicate with users, screen orders for potential risk or fraud and, in accordance with user preferences, provide information or advertisements about our products or services.
• Source of collection : Provided directly by users.
• Disclosure for Business Purpose : Shared with our processor.

Customer Support Information:

• Examples of personal data collected : email, name and phone number.
• Purpose of collection : To provide customer support.
• Source of collection : Provided directly by users.

Minors:

The Site is not designed for anyone under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has provided Personal Information, please contact us at support@yolowaybike.com to request deletion.

Exchange of personal data:

We may share your personal information with service providers to facilitate the provision of our services and to fulfill contractual obligations to you, as described above. For example:

We use Shopify to power our online store. Information about how Shopify treats your personal information can be found here: https://www.shopify.com/legal/privacy .
We may disclose your personal information to comply with applicable laws and regulations, to respond to legal requests such as subpoenas or search warrants, or to protect our rights.

Behavioral advertising:

As previously mentioned, we use your personal information to target advertising or marketing communications that we believe may be of interest to you. Examples include:

• Google Analytics helps us understand how our customers interact with the website. For more information about how Google uses your personal data, please visit: https://policies.google.com/privacy?hl=en .
• We share details about your site usage, purchases and interactions with our ads on third party sites with our advertising partners. Some of this information will be shared directly with advertising partners and in certain cases through the use of cookies or similar technologies, subject to your location-based consent.

For more insight into how targeted advertising works, please visit the Network Advertising Initiative (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can opt out of targeted advertising via:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you can opt out of some of these services by

Visit the Digital Advertising Alliance opt-out portal athttp://optout.aboutads.info/ .

Use of personal data:

We use your personal information to provide our services to you, including making products available for sale, processing payments, fulfilling orders and shipping, and informing you about new products, services and offers.

Legal basis:

In accordance with the General Data Protection Regulation ("GDPR"), we process personal data of residents of the European Economic Area ("EEA") based on the following lawful bases:

• your consent;
• The performance of the contract between you and the Website;
• Compliance with our legal obligations;
• Protecting your vital interests;
• Carrying out a task in the public interest;
• Pursuing our legitimate interests which do not override your fundamental rights and freedoms.

Storage:

After you place an order through the Site, we will retain your personal information for our records unless you request erasure. Details of your right to erasure are set out in the 'Your Rights' section below.

Automated decision making:

EEA residents have the right to object to processing based solely on automated decision-making, including profiling, where it produces legal effects concerning you or significantly affects you. We do not use fully automated decision-making with legal or significant effects using customer data. However, our service provider Shopify uses limited automated decision-making to prevent fraud, which does not produce legal or significant effects on individuals.

• Services that include elements of automated decision making include:Bad IP addresses that cause repeated failed transactions (persistent for a small number of hours).
• Temporary blacklist of credit cards denied with the listed IP addresses (lasts for a small number of days).

Your rights

GDPR

Your personal data will initially be processed in Ireland and then transferred outside Europe for storage and further processing, including to Canada and the United States. For information on data transfers in accordance with the GDPR, please see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR

CCPA (California Consumer Privacy Act):

• California residents have the following rights under the California Consumer Privacy Act (CCPA):Right to Information: You have the right to access the personal information we hold about you.
• Right to data portability: You can request that your information be transferred to a new service.
• Right to rectification: You can request corrections, updates or deletion of your personal data.

To exercise these rights or to designate an authorized representative to make requests, please contact us using the contact information provided below.

Cookies:

A cookie is a small piece of information that is downloaded to your computer or device when you visit our website. We use different types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by remembering your actions and preferences (such as login and region selection) so that you do not have to re-enter information on return visits or when navigating between pages. Cookies also provide insights into how users interact with the website, whether they are first-time visitors or repeat visitors.

We use the following cookies to optimize your experience on our website and to provide our services.

Cookies necessary for the functioning of the shop:

name	function
_away	Used in connection with access to the admin panel.
_secure_session_id	Used in connection with navigation through an online store.
cart	Used in connection with the shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer registration.
storefront_digest	Used in connection with customer registration.
_shopify_u	Used to update customer account information.

Reporting and analytics

name	function
_tracking_consent	Tracking settings.
_landing_page	Tracking landing pages.
_orig_referrer	Tracking landing pages.
_s	Shopify Analytics.
_shopify_fs	Shopify Analytics.
_shopify_s	Shopify Analytics.
_shopify_sa_p	Shopify analytics related to marketing & recommendations.
_shopify_sa_t	Shopify analytics related to marketing & recommendations.
_shopify_y	Shopify Analytics.
_y	Shopify Analytics.

The length of time a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of our cookies are persistent and typically expire between 30 minutes and two years after being downloaded to your device.

Cookie control and management:

Users can control and manage cookies in a number of ways. It is important to note that removing or blocking cookies may impact the user experience and certain parts of our website may not be fully accessible. While most browsers automatically accept cookies, users can choose to accept them through the browser controls found in the tools or settings menu. For information on how to change browser settings or how to manage cookies, please consult the browser's help file or visit websites such ashttps://allaboutcookies.org/ .

Blocking cookies may not completely prevent the sharing of information with third parties, such as advertising partners. To exercise rights or opt out of certain information by these parties, follow the instructions in the "Behavioral Advertising" section above.

Do Not Track:

Please note that we do not alter our data collection and use practices when we receive a "Do Not Track" signal from your browser because there is no consistent industry-wide understanding on how to respond to such signals.

Changes to the Privacy Policy:

This Privacy Policy may be updated periodically to reflect changes in practices or for operational, legal or regulatory reasons.

Contact information:

For further details about our privacy practices, questions or complaints, please contact us by email at support@yolowaybike.com or by post at the details provided below:

If you are dissatisfied with our response, you have the right to lodge a complaint with the relevant data protection authority. Contact your local data protection authority or our supervisory authority here:

Text messages:

By opting in to yolowaybike's text notifications, you agree to receive automated marketing text messages about our products and services to the phone number provided. Messages may be sent via an automatic telephone dialer or other technology. Message frequency is recurring. Consent is not a condition of purchase, and message and data charges may apply. Opt out by texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT, with HELP for customer support. An additional message may confirm your opt-out decision. Please note that attempting to unsubscribe by sending commands other than those specified is not an adequate means of opting out.

Update:

Please note that this privacy statement may be subject to changes and additions over time, particularly in response to new regulatory interventions in the area of ​​data protection. Users of this website are encouraged to review its contents regularly.

Any updated versions of the Privacy Information will be posted on this page, accompanied by the date of the last update.

This privacy policy was updated on March 26, 2024.